EVRoam Privacy Policy

Scope

This privacy policy outlines the way EECA collects, stores, uses and shares your Personal Information. EECA complies with the Privacy Act 2020 and aims to actively protect the privacy of everyone we hold information about.

Definitions

Personal Information — Any information about, or related to, a person.

Consent — Your approval/acceptance of your personal information being collected, stored and processed by EECA if you voluntarily provide us with information for a purpose(s) or service(s).

Your/You — Anyone that is accessing EECAs website(s) and requesting information or services.

Collection of Information

Collection of Personal Information

You may browse and access the vast majority of information, functionality and services contained in this website without providing any personal information.

However, certain services and functionality in this website may only be accessible if you provide us with specific personal information.

EECA will only collect information necessary, with your Consent, for us to deliver services to you.

The personal information we collect from you directly includes:

Your first and last name.
email address.

If you are providing EECA with Personal Information regarding another person, then you are declaring that you have obtained the prior consent and approval from that person to share their information with EECA and its partners.

You are also confirming that you provided that person with access to EECA’s Privacy Policy (this page) and that you have explained to them:

how their data will be used and shared
how they can request access to their Personal Information.

Cookies

A cookie is a token that is stored on your computer and acts as a record-keeping device when you visit a website. They are widely used to help users navigate websites efficiently, to perform certain functions on the sites, and/or to provide site owners with information about how their sites are used.

We use tracking cookies to collect information about the usage of our websites to help improve them and to enable certain features to work – for example, it you are a logged in user, to allow you to remain logged in whilst you complete certain tasks.

This data is aggregated and cannot personally identify you i.e. we make no efforts to associate the data with your identity.

When you visit any of EECA’s websites, cookies collect data about:

the website you visited
how you found the website (i.e. google search, social media)

Most web browsers are set to accept cookies. If you do not wish to receive cookies from any of EECA’s websites, you can set your browser to refuse them or to warn you when you are about to receive one. Turning off cookies will not affect your ability to use this site.

How we use your information

Use of Personal Information

We will use Personal Information only for the purpose(s) for which it was collected, unless there is good reason to use it for other purposes, and this is allowed by the Privacy Act.

Cookies

EECA uses cookies to:

Create internal marketing analytics and metrics, including site usage.

Disclosure of Personal Information

We will ensure that Personal Information about you is provided only to you or to other individuals or organisations that are involved in delivering on the purpose or service you are consuming from EECA. If we do need to disclose your Personal information, we will take all reasonable steps to ensure third parties protect your Personal Information with the same care and respect we do.

We may need to disclose your information to:

our business and service providers (such as IT providers)
other government bodies for regulatory purposes when required or authorised by law
approved employees of EECA
our professional advisors (such as insurers and lawyers)
quality inspectors and auditors
research companies (in a form which does not identify you)
other people or agencies if required by law.

Access and correction of Personal Information

You have the right to request access to and correction of the personal information we hold about you. To find out more about your rights see:

Your privacy rights — Office of the Privacy Commissioner

We may need to obtain proof of your identity before implementing your request and may refuse to provide you with certain information where permitted or required by law. Any incorrect information we hold about you will be corrected as quickly as we can, once we are made aware of an inaccuracy.

Storage and Security

We will store all Personal Information with reasonable safeguards to protect the privacy, integrity, and availability of your data.

Only approved personnel will have access to your Personal Information.
We keep Personal Information only for as long as it is needed and will destroy it securely when it is no longer needed. EECA will meet our legislative requirements, especially those under the Public Records Act 2005.

Accountability and responsibility

All staff and management of EECA are responsible for treating all Personal Information with care and respect, actively protecting the privacy of everyone we hold information about and complying with the Privacy Act.

All staff and management are responsible for bringing anything that is not consistent with this to the attention of the Privacy Officer.
The Privacy Officer is responsible for supporting management and staff to understand and deliver good privacy practice and how to comply with the Privacy Act.
EECA has privacy policies and supporting procedures in place to assist our staff and management in actively protecting the privacy of everyone we hold information about.

Who to contact about privacy

If you have any questions or concerns about this Privacy Policy, personal information that we hold of you, or a possible breach of your privacy please contact:

Privacy Officer
Energy Efficiency & Conservation Authority
privacy@eeca.govt.nz

Making a complaint

If you are not satisfied with our response to any privacy-related concern you may have, you can contact the Office of the Privacy Commissioner:
Complaining to the Privacy Commissioner — Office of the Privacy Commissioner

Note: We may update this Privacy Policy from time to time, for example to reflect changes to the Privacy Act, so feel free to occasionally re-visit this page to see what might have changed. This policy was last updated in January 2025.

EVRoam Terms and Conditions

Terms of Use

These general terms and conditions of use apply to all users and data contributors of EVRoam; a database of Public Charging Infrastructure for electric vehicles which is owned and operated by the Energy Efficiency and Conservation Authority (EECA). By viewing, providing data to or using EVRoam you accept the following terms and conditions of use and the privacy policy and are bound by them. If you do not accept these terms and conditions, you should not use EVRoam

Contributing data to EVRoam: If you contribute data to EVRoam:

a. you agree that any such data may be used, copied, distributed or disclosed by us to any person in accordance with
these terms of use;

b. you warrant that you own any intellectual property rights in such data; and

c. you shall use reasonable endeavours to ensure that the data you provide is accurate, up to date and complete.
Copyright: Ownership of all intellectual property rights in the EVRoam software remains the property of EECA or its licensors. Ownership of all intellectual property rights in the data remains the property of the relevant contributor or its licensors.
Access: EECA grants you a license to use EVRoam and integrate the API within your internal systems in order to enable access to, and use of, the API for the delivery of the data. Without limiting any other rights and remedies available to EECA, EECA may, at its sole discretion and without notice, limit your activities on EVRoam, issue a warning to you, suspend or terminate your ability to access EVRoam in whole or in part if you breach these terms and conditions, EECA no longer has the right to provide access to data or if EECA considers it appropriate for any reason whatsoever. EECA may co-operate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting content in breach of these Terms of Use.
Registration: To access EVRoam, you must become a registered user by completing the registration process and providing
EECA with current, complete and accurate information as prompted by the registration form. EECA reserves the right to
reject any application for registration. Your personal information will be treated in accordance with our Privacy Policy set out below.
User name and password: If you are a registered user on EVRoam, you may only log-in using your user name and password. You are responsible for keeping your user name and password secure and for notifying EECA at eecaenquiries@eeca.govt.nz immediately upon becoming aware of disclosure of your user name and password to a third party. You are responsible for all use of EVRoam made using your user name and password. You won’t solicit log in information or access an account belonging to someone else.
Collection: EECA may gather (a) commercial information which you have entered into EVRoam, and/or provided by you at the time of voluntary registration for the services EECA offers; and (b) aggregate information generated by EECA’s systems, which track traffic to EVRoam but do not relate to you personally or commercially.
Use of data: EECA grants you a worldwide, transferable, licence to, copy, modify, process, compile, incorporate, display, distribute and/or use, any or all portions of the data for any purpose in combination with any products or services developed by or for you, including for commercial use, provided that you shall not be permitted to commercialise the data except to the extent that it is adapted into a distinct product or service offered by you.
No warranties: To the extent permitted by law, EECA excludes all warranties of any kind, whether express or implied including, without limit:

a. any warranty as to suitability, fitness for purpose;

b. that any API and/or your use of any API will be faultless, immediate, continuous or virus-free;

c. any warranty that the data will be complete, accurate or up-to-date;

d. any warranty or guarantee provided by the provisions of the Sale of Goods Act 1908, Contractual Remedies Act 1979, Consumer Guarantees Act 1993, or the Contract and Commercial Law Act 2017, and to the extent that the provisions of the Fair Trading Act 1986 and other statutes, rules or regulations for the time being in force in New Zealand may imply certain conditions or warranties or impose obligations on EECA which cannot, or cannot except to a limited extent, be excluded, restricted or modified by these terms of use, such excluded restrictions and modifications shall apply to the extent that they cannot be excluded.
Use of EVRoam: You agree not to act in any way, or use, or attempt to damage or interfere with EVRoam or any API including, without limit, introducing any virus, item or device which may damage, interfere with, impair or otherwise adversely affect EVRoam. You will not use EVRoam other than for proper purposes in accordance with these terms of use and you will comply with all applicable laws.
Disclaimer: EVRoam makes certain information and material available to you as a service, either through EECA, its suppliers or otherwise. You acknowledge that EECA does not offer any opinion with respect to the nature, potential value or suitability of any particular transaction or strategy. Use of EVRoam or information contained on EVRoam is at your own risk and EECA is not responsible for any adverse consequences arising out of such use. EECA reserves the right to change the information on EVRoam at any time.
Limitation of liability and indemnity: To the maximum extent permitted by law no party shall be liable, whether in contract, tort (including negligence) or otherwise, for any losses (including any direct, indirect, consequential, special, exemplary or incidental damages, or for any lost profits, savings, revenue or data) arising out of or in connection with these terms of use or the use of any data. Nothing in this clause limits the liability under this clause in relation to third-party claims.

You agree to indemnify and keep EECA indemnified against all costs, expenses and damages incurred in connection with any claim brought by a third party against EECA arising from a breach by you of any of these terms of use or the Privacy Policy.
Amendments: EECA reserves the right to change these terms of use and the Privacy Policy (Amendments) at any time by notifying users of the existence of the amendments through EVRoam. By continuing to access EVRoam, you agree to be bound by the amendments.
Law: These terms of use are governed by and will be construed in accordance with the laws of New Zealand and you submit to the jurisdiction of the courts of New Zealand.
Professional advice: EECA strongly recommends that you confirm any information appearing on EVRoam relating to a particular transaction. EECA also recommends that potential contracting parties discuss their particular requirements and consult their professional advisors before proceeding with transactions.
Privacy statement: Our treatment of personal information is set out in our Privacy Policy at https://evroam.co.nz/privacy-policy. By agreeing to these terms of use or using EVRoam, you will be deemed to have read and agreed to the terms of the Privacy Policy.
Contact: If you have any questions, concerns or complaints in relation to EVRoam or these terms of use please contact EECA by sending an email to eecaenquiries@eeca.govt.nz. In addition, requests and enquiries concerning the reproduction of information on this site for any purpose should be made to eecaenquiries@eeca.govt.nz.